Dependable Repair Services Reviews

Very reliable, great work, and friendly staff!

Absolutely satisfied with the service provided by the technician (Tyson). He was very professional, informative and pleasant. Very knowledgable in regard to the problem and solution.

Tyson is great, delivered what he promisedd. He’s very knowable about his job.

They did a fantastic job repairing our ice maker.

Matthew was very patient and explained some of the causes of the issue I was having. He recommended products that will be helpful for the future.

Technician was good. Only negative was that he arrived 30 minutes after scheduled appointment.

Fantastic service

Good communication and arrived on time. Happy with service!

We have a Liehberr refrigerator that has a poorly designed icemaker. We have had to have broken trays replaced every 6 months for years. I called Dependable after losing confidence in our old service provider. They replaced the tray again and it failed within 6 weeks. They came back, installed another new one for free and may have actually fixed the problem that was causing the trays to fail after investing a good bit of time with Liebherr tech support. The company is on-time, communicates well and the techs are very well trained. I think we’ve found our new service company.

washer and dryer purchased from home depot. from my first contact with them to getting through to an actual appliance repair service took over 1 hour. Service done in a timely manner but 2 parts orders delaying repair. as of today I have been without a washer for 2 weeks. Tentative call scheduled for Friday–if the part comes in. my repairman Jeff Sparks has been courteous and sympathetic. I would give him 5 stars if the survey had a place for that category. you might consider adding it.

very personable, very knowledgeable, provided excellent service

Great on-time and professional service! Investigated the issue with our dryer quickly, ordered parts, and resolved it within record time!

Tyson Martin did a great job for us. He explained what was going on, provided options, and was unafraid to give us the worst and best case scenarios. He is very professional, polite, and consistent. I would strongly recommend him.

I have mixed reviews about Dependable Service. First I will say that our technician, Tyson, was excellent. My problem is with the customer service, or lack thereof, of the company itself. I was essentially without my double oven from October 6, 2015 until May 19, 2016 due to a series of fiascos mostly related to a third-party vendor. Several times I had to call Dependable to follow up on the status of the repair because they had completely dropped the ball and had left me hanging. They did offer a $100 credit off the total bill, but to be unable to use your oven for Thanksgiving, Christmas and Easter holidays was an incredible inconvenience. I have gotten very skilled with my toaster oven, though!

Was so nice to answer the door with someone who still shakes your hand and tells you their name. Thank you Cody. Great job cleaning up also before you left.

On time, knowledgeable, and courteous!!

The tech did a great job and was x-tremely helpful and had no problems answering our question. He will be recommended.

Matt did a great job

Of course the refrigerator did not make the noise once during the time the technician was here, however he checked everything he could and was very nice and informative

Wonderful service. Nice repair man. Does not fix if not needed. Great job and will use again!

Very good customer service from beginning to end.

Felipe show up to fix my dishwasher that was still under warranty the day after I contacted Dependable Repair Services. He called 30 minutes before his arrival as promised and showed up right on time. He quickly identified the problem, fixed it and was on his way. Felipe was professional, courteous and knowledgeable. I would highly recommend Felipe and Dependable Repair Service.

Tyson did a great job

Very quick, even when getting a replacement part.

The time between getting the parts needed and actual repair was quite long.

While the company who sold us our machine, a combo washer dryer (Deco), is absolutely terrible in many ways the repair technicians with Dependable Repair Services were absolutely a pleasure to work with.I cannot recommend these guys enough!

Alex was terrific. Prompt, kind and efficient

Good experience.

The best is that you worked me in the day I called. Very professional technician.

Alex was on time and professional. Had the problem fixed in an hour. Highly recommend.

Repair went well, and service was professional and timely.

Dependable Appliance was referred to me on my manufacturer’s website. I was extremely pleased with the quality of service provided by my repair person, Alex. He solved my problem quickly and did a great job. The prices were reasonable for the service provided. I will call them again for any future repairs.

Alex, our technician, was incredibly professional and trustworthy. He got the job done and did it well! I will definitely use Dependable Appliance Repair again.

The technician was very friendly, and knowledgeable. I would definitely use there services again.

New to this area and this was the only company that gave me same day, low rate, efficient work! I can’t run a Pub without draft beer and they came as soon as we called to fix the problem. Also being a female we fear being taken advantage of….not the case at all. Every detail was given to us about the problem, solution and fair pricing. We will be calling again in the future for other services!!!

Technician very polite and very professional .

Repairman was knowable and professional.

I would highly use them again

Awesome coustomer service. On time for repair .