Our dryer was covered under a service plan (by Lowes) and they sent Chris from Dependable out to fix it. He figured out what was wrong quickly but didn’t have the part but did return next business day with the part to finish the repair. We were very pleased with the quick response and the work done; also very personable.
thanks for the awesome service, reliable, knowledgeable, professional, all at a reasonable cost. I would strongly recommend you all to anyone with an appliance problem Sincerely, Lew Regenstein
Tim, is a great service technician, on time time, guick getting my dish washer fixed and also great with kids he was really polite and made my daughter laugh all while fixing our dish washer:)
Tyson Martin was knowledgable about our Samsung refrigerator. We appreciated his timely manner and his work on the product. Thank you.
the phone service was always nice!
Used Dependable in the past This is thurs time. Superb work in all three
The repairman showed up during the schedule hours and did a great job of finding the problem with our washing machine and fixing it promptly. He was nice and friendly but most of all knowledgeable. Thanks for a good job!
From the start, scheduling a technician to identify the problem with my KitchenAid dishwasher was very efficient. He was very professional and even arrived ahead of schedule. Meanwhile, the replacement part ordering process and repair where managed likewise. All at a competitive price.
Tyson was awesome. In a matter of minutes he diagnosed and solved a problem previous repairmen from 3 other companies said couldn’t be fixed. Completely knowledgeable and professional. I know who to call and ask for next time something breaks.
Eric was very knowledgeable and dependable. Repaired or igniter on my stove quickly.
Have had a lot of issues with this New refrigerator. Had other repair places and yours out before. Eric came out and will ease and skill found the issues. Ordered the parts that came in next day and came out and quickly and with knowledge, fixed it!!! I am so happy with this young man.
Was in and out in no time, awesome person and knew what he was doing.
I plan to use Tyson on all my appliances
Very good experience very pleased
Very knowledgeable, showed lots of concern about the function of the refrigerator.
Dependable lives up to it’s name.Its started at the phone. The lady that I spoke to on the phone was very pleasant to talk to, no run around the bushes with the information I asked.And it ended with Erick, their technician, he came fixed the problem in minutes. He was polite and VERY efficient. And the price was very reasonable.
He was very efficient and on time. Made sure it all was in working order. He was also very pleasant
My work schedule is crazy, but they were very accommodating. Tyson was also very knowledgeable
We have been a customer of Dependable for a while. They have been responsive, prompt and effective. Tyson was very helpful, communicative and delivered as expected.
Very helpful and knowledgeable
Jordan was very knowledgeable, friendly. I would recommend him to everyone!!
My technician was very professional! I will definitely call this company again!
Jordan provided excellent service! He was very professional & did a great job of explaining what the problem was with my dryer & the process in getting it repaired.
Tim is very knowable and wonderful customer service. He found out what the problem was and help me to get my stove on again. Thank you
Friendly and knowledgeable Technician
Great jobNice techFound the problemCane right after Christmas Ordered the part and returned quickly to install
Matt was super helpful and got it done fast!
Jeff Sparks and his helper, Randy, were here when they said they would be and were very friendly gentlemen who immediately identified themselves and had my problem solved in less than 30 minutes. Dependable Appliance was just what their name implies — DEPENDABLE, a quality that is hard to find these days. Thank you.
Would recommend to others
The stars are ONLY for the technicians. Honestly, the service techs are great, the gals that make the appointments and answer the phones do not seem to eager to look back into the records to get the correct tech out. I had to defrost my fridge 3 times in the last couple of months because they weren’t sure what was done or would be done. They also did not see that a tech had come out a couple of times prior to my phone call. I sent them the information (emails that I had received confirming appts) but they did not get back to me. Once the part came in they called me all the time. There needs to be some consistency.
Tech was on time and very careful to insure that problem was corrected.
Randy called when he was on his way, he was very personable and explained what he was doing and why. He even took the time to play with my dog who kept backing at him! lol! His work was clean and neat and everything was put back as he found it. Enjoyed his demeanor and pleasant conversation. Thank you for excellent service!
Tyson is my preferred appliance technician.
I originally called Appliance Doctor. They misdiagnosed the problem with my dryer. And wanted 450.00. Eric came in and found the issue, quickly fixed it and charged a reasonable price. I definitely recommend this company.
He was very curtious and very helpful.
Thoroughly checked the issue we were having with an outdoor freezer. Left with clear instructions for next steps and assurances that if the work today doesn’t fully solve the matter, they will be back to delve deeper. I would recommend this company!
Tyson fixed our problem right on the spot, quickly & inexpensively. we thought we’d have to get a huge part from Australia, at a big price, but Tyson found the problem & took care of it right away. Thanks so much. He is the best. we will use you all from now on for all appliance problems
There was some confusion in scheduling and no technician arrived on the date I expected. Once rescheduled, all went well. Mark Chesebro did a fine job and I was very satisfied with the service I received.
I would like to thank Dependable Appliance Repair thank you all your help Corey Black was great and did a good job will use you yall from now on thank for all your help and let corey he was the greatest.