This company is totally incompetent and does not do what they say they are going to do and what you pay for.
I just wanted to write a note of thanks regarding the technician who repaired my vent hood in March (invoice number 340715). I am very happy with the work that was done. As some background, the lights on my vent hood had been broken for several years. When they broke, I had a technician from another company come out for a service call and he told me that a repair was not possible because the part was so old it was no longer available, and that I would need to buy a whole new vent hood. When your technician came out, he was able to identify the problem, locate a part, and ultimately repair the lights. Every time I use them, I am so grateful to him. In these difficult times, I want to let someone at Dependable know how pleased I am with his work and his diligence in diagnosing the problem and locating the necessary part. I hope you can pass my praise along to the technician and whoever his supervisor is. Based on his excellent work, I will definitely be recommending Dependable.
The repair Mark did was outstanding! The service time and repair work product was outstanding! Would give the highest score! Thanks again for the great repair!
Repair Service is very good. Notification of arrival time is extremely helpful. Not especially happy with Frigidaire dishwasher.
I had an appointment between 8 and 12. The rep showed up after 1pm. I had called twice in the morning to obtain an estimate of time. At 10:30 I was told he was on his way………I explained that I was going to have to leave for work, it was obvious the office agent could care less.
Showed up on time ;very knowledgable
Great experience. Punctual. Knowledgeable. Explained in detail. Thanks
so professional,got on time and fixed the problem.
Excellent in all areas!
Can’t say enough good things. Wonderful service, great communication and on time!! Definitely recommend
Graham is easy to have in your home to do service work
They were on time and very professional.
Highly recommended them
Excellent service. The technician not only replaced the faulty burner, but he also took the time to show us how to remove them and clean them in the future. He gave us a a few more tips on our stove and oven door. He was very friendly and extremely helpful.
Great job .. The service agent applied the secret sauce and we were all good. … Thx
Jordan my technician did a great job
Rep was very friendly
Awesome service. On time and extremely helpful and polite. Was able to diagnose the issue so we did t have to purchase a new stove!!
The technical made an excellent services. Now my stove is working perfect. Thanks for your help.
Jordan was here within the window I was given and was quite personable and knowledgeable. He located the problem and explained everything to me. I’m delighted to have my washer back!! Thanks!
Service was excellent. The technician called me when he was 20 minutes away which was great as I did not have to sit and wait for hours. He was very friendly and professional. I will certainly use Dependable Services in the future.
On time and very courteous and professional. Did the work as promised and put everything back in place.
I had to reschedule multiple times and they were wonderful to work with. I got a phone call before and the service was very professional and quick.
Graham was very nice to work with, helped us through several replacement parts which were either wrong or damaged , from previous attempts to fix our problem. Whatever your top rating is, he should receive it.
The service technician was terrific and did a wonderful job.
Great service. The problem was well diagnosed.
Everything was done professionally and in a timely manner.
The technician was highly skilled and professional. He had great communication and interpersonal skills. He truly is dependable.
Service was excellent. He was prompt and friendly. I knew immediately he knew what he was doing and he didn’t waste any time resolving the issue.
Excellent technician and service. Very pleased
Great service and great technician.
Scheduling was easy, came as scheduled, very knowable of appliance and answered all of my questions. Will definitely call them again.
Awsome service Forte, from scheduling to the finished job I would recommend 100% & Jim is Outstanding.
The tech was professional and knew what he was doing fast and efficient would not hesitate to use them again
He arrived within the appointment time frame. Very personable. Would definitely and recommend the service.
We had a simple “repair.” Couldn’t get our oven light covers off. The service tech had no problem and replaced the two bulbs. Still had to pay the basic service charge, but now we know how it’s done.
Service was on time. I was notified of when they would arrive. They had the part needed, even though I was told that the parts were first available to the technician the prior day.
Excellent service. Professional
Josh was very competent and concerned to make sure the repair was done properly. Very pleasant and personable. Stephanie did a very good job scheduling the visit
Technician, Josh Courson, with Dependable Appliance Repair was very friendly, knowledgeable and reliable.
He kept all the appointments in a timely & professional way and resolved a very difficult issue with our Samsung refrigerator.
My service provider was OUTSTANDING! Mega Kudos..
Technician was on time as per appointment. Task completed on time, so i could fulfill my other appointment on time.
Great personality technician.
Excellent service person. Explained everything answered all our questions
Excellent work and responsive.
Our repair service was very well done and professional service.
Professional, knowledgeable and friendly
These folks show up when they say they will. Issue was diagnosed, part received next day and return visit to finalize repair a few days later.